Testimonials

Making More and More People Happier Everyday

We have collected throughout the years in business, multiple testimonials from happy customers and we are proud show them off.

Rodger & Linda
(06/2/2014)
Dear Rod,

We want to thank you for the excellent job you did supervising and servicing our recent renovation of two bathrooms plus a host of additional jobs. Your selection of contractors was terrific. Each one not only did a very professional job, but they were all meticulous in keeping the work area cleaned up at the end of the day. Dave worked so hard on the plumbing and even helped us out in fixing a leak in the crawl space. Larry Prebis of Architectural Trim Work, Homestead Carpet and Tile, Harrison Plaster & Drywall, and Nite-Lite Electric were a pleasure to have around. All were hard workers who took pride in their craft.

You managed the timing of when the individuals could do their jobs so well that there was hardly any down time. We hear so many stories of jobs started and abandoned when the subcontractors were unavailable. You obviously have a good working relationship with all the principles so that they work with your schedule. Your relationship with Wolff Brothers made purchasing the fixtures easy and within our budget. We want to acknowledge Rhonda and her work for communicating between us and the subcontractors. She did a great job of keeping us informed on the comings and goings of each of the workers. We knew we could contact her if we had questions and you would make sure we had answers as soon as possible.

We are so glad we could hire local companies to work for us. We know they all have a stake in the community and work to maintain great reputations. Thank you for taking on this job for us. We love the results and would be happy to recommend you to future clients. You went above and beyond the role of a typical contractor.

Sincerely,
Rodger & Linda

Dan & Linda
(Furnace installation 06/19/2013-06/20/2013)
These guys are great, and are very professional.

John
I am very satisfied with the neat professional installation accomplished by your technician of my new hot water tank. I really appreciate the clear, prompt, courteous and fair valve service you provided-it made getting a new hot water heater pleasant and hassle free. I have not needed plumbing, heating or air conditioner service since moving into my house in Brunswick in 2001. I often thought that I would not know who to call if I did, but can not confidently say I do. I will be sure to recommend Sampsel to friends and speak highly of your company. Finally there is plenty of hot water left for me after my wife takes her “marathon” showers.

Thanks again & best regards

Lee (Treasurer)
On behalf of our Board of Trustees I would like to commend you and your staff for the outstanding service you provided us when our water main broke under our main road recently. Although this is not the first time you have done excellent work for us in our water and drainage systems’ problems, your work on this problem was most significant. Not only did you fix the problem, but you found it quickly, coordinated all the resources needed to complete the repair and completed the work in a manner that reduced the disruption of traffic in the area to only a few hours. I might also add the cost to us was very fair and reasonable. Thanks again for the way you have made it your business to learn our rather complex and poorly documented water and drainage systems and your extra efforts on our behalf over the past fifteen or so years.

Bill
Thanks so much for the quick service. Your technician was very nice and did a good job.

Cathy
Your technician was very professional and neat. We will surely call again for your service when needed.

Beverely
I would like to take this opportunity to thank everyone at Sampsel Plumbing who was involved with the bathroom renovation project at the home in Medina. We really appreciated all of the time you took making sure the job was done to our satisfaction. The before and after pictures are amazing and the tenants and staff are pleased with all the considerations given to their safety and comfort. Your efforts have helped us create a safe and attractive environment for our tenants.

Karl
Thank you for all your hard and prompt work. We appreciate it very much.

Carl & Kathy
Thank you for your efficient and timely service for our hot water tank problem. Your technician did a wonderful job.

Jeff & Theresa
Thanks for all your help and guidance through all of this. Nice job on the install, very neat and professional. We’ll call you in the future for all our needs in your respected area of expertise!

Joanne
Thank you for your quick, efficient and courteous service. Since we (on our street) all have wells &/cisterns. I will recommend your company to my neighbors.

Barbara
You will recall that your company recently replaced our furnace and air. We are so glad we listened to your recommendations and installed the base unit and accessories you suggested. This present, extended cold spell proned your recommendations to be just as presented. In addition, the installation was promised. The men came when they were scheduled. They were pleasant and it was obvious they knew their job. In addition, they both assured us that the furnace and accessories would perform as promised. The unit has done just that. We are pleased with the results and so glad we choose Sampsel.

Tom & Sharon
We want to take this opportunity to say “Thank You” to you and your coworkers for your commitment and craftsmanship related to replacing our ductwork and other necessary items in our 1831 century home. We would highly recommend your company based on the following items, which are priorities for us when we search for a company to do work on our home:

Honesty & Integrity: You and your workers are men of your word. You not only do what you say you will do, but you also go beyond to insure that the job is complete. You remained committed to your job estimate, and even offered your personal time to visit our home during the work. Your workers showed up when they said they would be on the job, and made sure we were aware of any times when they would not be able to work. Moreover, we never once hesitated to leave our home unattended while they were doing their work. As a husband, I felt comfortable when my wife had to be alone in our home with them. The peace of mind that your sense of integrity provided us with throughout the job was overwhelming.

Communication: You not only maintained communication throughout the job process, but even more important, you invited our questions and listened to our concerns. When the job was finished, you offered to be available if we had any future questions or concerns. Together, your commitment to talking with us and listening to us helped us believe that you had our best interests in mind.

Quality: the quality of your work is beyond dispute. Your technician truly is a craftsman, even to the point of cleaning up daily when the workday was over. His attitude toward his work, and his ability to accomplish it, made us believe that he respected the house that we have worked so hard to obtain.

Should any future problems demand that we invest in plumbing and heating repairs or renovations, your company will be the one to handle the tasks. We again say, Thank You!

Robert & Sandra
To everyone at Sampsel Plumbing, thank you again to all for helping us to finally solve the problem with our water heater. The unpredictable cold showers were making us stressed. Your technician is a genius! We were able to fix the outlet and we have hot water again. We are so grateful to you for being so kind and so patient and so helpful.

Rita
I’m writing to Thank You for the work you and your men did on our bathroom. They did first class work and cleaned up after themselves. The bathroom is very beautiful.

Susan
I can’t thank you both enough for getting someone out to the house last Friday-the weekend-last minute and for being so understanding and helpful in my time of not knowing what I was going to do. Again thank you so much.

Rita
I’m writing to Thank You for the work you and your men did on our bathroom. They did first class work and cleaned up after themselves. The bathroom is very beautiful.

Bernie & Lois
Dear Rod,
We wanted to thank you for all the work you did at our house with the remolding of the bathroom. Bill and your other technicians were nice to have in our house and did their work very well each day they were here and they made sure before they left, EVERYTHING was cleaned up. We are always comfortable when Bill is working in the house.

We also want to thank you for all the suggestions you made to help us with this remolding. The subcontractors were men who did an excellent job.

The 40+ bathroom was transformed into a beautiful, up to date room we want to show to everyone. Thank you for the help you gave us with the buying of the bathroom products. You made it very easy. We know we had some delays, but those were handled as quickly could be and the work was completed. Coordinating work schedules is not an easy job and Rhonda really was a great help in letting us know the changes.

Thank you, Rod, for all your stops here at the house. It was so nice to see you that often and have a little time to talk to you. You really explained every thing that was being done with each visit.

When we are asked who our plumber is, we always give them your name and will continue to do so.

Thank you, friend.

Linda
To Rod Sampsel & Company,

Thank you for making a seemingly over whelming task-easy and successful.

Thank you again,
Linda